Our process

Clear from estimate to handover.

You always know what is happening, what comes next and who to contact.

01

Assessment & costing

We assess the damage and prepare an Audatex quotation, on site or remotely where practical.

02

Authorisation

We coordinate approval with you, your broker, insurer and assessor.

03

Repair planning

Parts, workshop capacity and technical requirements are confirmed before work begins.

04

Body repair

Panel and structural work is completed, with Blackhawk chassis measurement used where required to restore factory geometry.

05

Refinishing

Surfaces are prepared, colour-matched, spray painted and cured in controlled oven conditions.

06

Quality control & delivery

We inspect the completed repair, keep you updated and arrange handover or post-repair delivery.

Communication & improvement

Kept informed. Continuously improving.

Progress updates are shared by SMS, email or phone. Our team follows a Plan-Do-Check-Act approach to strengthen quality and consistency throughout the repair journey.

Ready to begin?

Book an assessment and let our team take it from here.

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